How we handle programme data

• Hosting provider

  Runs the cloud infrastructure our application and database sit on.

• Email delivery provider

  Sends transactional email: invites, deadline reminders, status notifications.

• Error monitoring

  Collects application error reports so issues can be found and fixed quickly.

On our cloud, data is hosted in India by default. An institution that needs data to stay on its own infrastructure, in any location, can self-host IdeaScore on its own server instead.

Programme data is kept for the term of the subscription, plus a 90-day grace period, and is then deleted on request. Backups follow the same rolling schedule, other than backups already taken before a deletion request.

Applicants can ask the institution running a programme to access, correct or delete their submission data, consistent with the Privacy policy. The institution, as the party running the call, is the first point of contact for these requests.

• Privacy policy
• Terms of service
• Data processing agreement
• Cookie policy
• Acceptable use policy